An official website of the United States Government
U.S. Immigration & Customs Enforcement

Case Follow-Up & Support Portal

Access case information, submit reports, and communicate securely with authorized support personnel through encrypted federal channels.

24 / 7
Portal Availability
Always operational
AES-256
Encryption Standard
End-to-end encrypted
FedRAMP
Compliance Level
Authorized
Federal operations center
Case Management System
How It Works

Three Steps to Access

Follow the established protocol to access case information and communicate with assigned support personnel.

01

Verify Your Case

Enter your assigned Case ID to verify the case exists in our system and review its current status.

02

Request Clearance

Create an authenticated account and submit an access request referencing your Case ID for review.

03

Secure Communication

Once approved, access full case details and communicate directly through encrypted channels.

Federal building interior
Portal Capabilities

Official Services

Core capabilities available through this secure government portal.

Real-time
Updates

Track Case Status

Monitor the progress of cases with real-time status updates, detailed timeline information, and milestone notifications.

Encrypted
Submissions

Submit Reports

File reports with detailed information, supporting documentation, relevant location data, and contextual evidence.

E2E
Encrypted

Secure Messaging

Communicate directly with assigned support personnel through authenticated and encrypted messaging channels.

Secure federal data center
Systems Operational
Infrastructure

Federal-Grade Security

Enterprise security infrastructure that meets or exceeds all federal compliance requirements.

AES-256 Encryption

All data encrypted at rest and in transit using TLS 1.3

FedRAMP Authorized

Full compliance with federal cloud security standards

NIST 800-53

Complete security controls framework implementation

Identity Verified

Multi-factor authentication with role-based access

National landmark

Trusted by Federal Agencies Nationwide

A secure platform built to the highest standards of government compliance and operational reliability.

99.99%
Uptime SLA
<200ms
Avg. Response
FISMA
Certified
24/7/365
Monitoring
Get Started

Need to check on a case?

Access the portal now to look up case information, submit a new report, or sign in to your existing account for secure communication with support personnel.

Direct Contact

+1 202 290 8213
support@icesecurity.org
24 / 7 Availability
Federal courthouse

Authorized Access Only